Garuda Yathra (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our travel services.

By using our website or services, you consent to the practices described in this policy.

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1. Information We Collect

We may collect the following types of information from you:

A. Personal Information

When you make an inquiry, booking, or payment, we may collect:

• Full Name

• Email Address

• Phone Number

• Address

• Date of Birth or Age (if required for travel arrangements)

• ID proof (if required for train, flight, or hotel bookings)

B. Transaction Details

Information related to payments, billing, and transaction history.

C. Technical Data

When you visit our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited and duration of visit (for analytics purposes)

2. How We Use Your Information

We use your information to:

• Process your travel bookings and payments

• Communicate booking details, itineraries, and updates

• Provide customer support and handle inquiries

• Send confirmation emails, offers, or updates (only if you opt-in)

• Improve our website, services, and customer experience

• Comply with legal and regulatory obligations

3. Information Sharing and Disclosure

We do not sell or rent your personal data to anyone.
However, we may share your information with:

• Hotels, airlines, transport operators, and other service partners to process your bookings

• Payment gateways or banks to complete financial transactions

• Legal or government authorities, if required by law

All our partners are expected to maintain confidentiality and use your data only for the purpose intended.

4. Data Protection and Security

We take appropriate technical and organizational measures to protect your data against:

• Unauthorized access

• Alteration, disclosure, or destruction

• Fraudulent use

While we strive to use commercially acceptable means to protect your information, please note that no method of transmission over the Internet or storage is 100% secure.

5. Cookies and Website Tracking

Our website may use cookies to enhance your browsing experience.
Cookies help us:

• Analyze traffic and improve site functionality

• Remember your preferences for future visits

You can choose to disable cookies in your browser settings. However, some parts of the website may not function properly if you do so.

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing communications at any time

To exercise these rights, contact us at bookings@garudayathra.com.

7. Retention of Information

We retain your personal data only for as long as necessary:

• To fulfill the purpose for which it was collected

• To comply with legal, tax, or accounting obligations
  Once your data is no longer needed, it will be securely deleted or anonymized.

8. Links to Other Websites

Our website may contain links to third-party websites (for example: hotel partners, payment gateways, or temple authorities).
Garuda Yathra is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website, with the updated date mentioned at the top.

10. Contact Us

If you have any questions, complaints, or concerns about our Privacy Policy or data handling practices, please contact us:

📞 Phone: +91 93426 30697
📧 Email: bookings@garudayathra.com
🏢 Address: No.7-10A, Margandeyan Street, Vetri Nagar, Peravallur, Chennai, Tamil Nadu – 600082

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.